Our Services
Outsourcing Services
That Deliver.
From the first call to the final report, ADV Solutions handles the customer-facing and back-office work that keeps your business moving.
Voice That Converts
Telecalling Campaigns
Outbound sales calls, inbound enquiries, appointment setting and follow-ups, all run by agents trained on your product and tone of voice. We bring the scripts, the dialers and the discipline; you get the appointments and the answers.
Pipeline You Can Trust
Lead Generation
We research your ideal customer profile, build verified contact lists, qualify interest by phone and email, and hand over warm leads with full notes, so your closers spend their time only on real opportunities.
Support Customers Remember
Customer Support
Phone, chat and email support in your brand voice, with clear escalation paths and satisfaction tracking. Coverage can run business hours or around the clock, depending on what your customers need.
First-Line Tech Support
Technical Helpdesk
Tier-1 and Tier-2 helpdesk agents who resolve common issues quickly, log everything in your ticketing tool and keep your knowledge base current, so your engineers stay focused on engineering.
Accurate & On Time
Back-Office Operations
Data entry, document processing, order management, invoicing support and quality audits handled by detail-focused staff working to agreed turnaround times.
Why Outsource to ADV
Lower Cost. Faster Setup. Better Focus.
Live in 48 Hours
Agents briefed, trained and dialing within two working days
Predictable Pricing
Simple per-agent monthly plans with no hidden fees
Scale on Demand
Add or reduce seats month to month as your needs change
Full Visibility
Call recordings, metrics and reports available any time
Let's Plan Your Team.
Tell us about your goals and volumes and we'll send a tailored proposal within one business day.
Request a Proposal